We will only collect personally identifiable information when individuals voluntarily provide said information (for example, when filling out and submitting a form.) Personally identifiable information may include details such as:

 

• your full name

• your email address

• your telephone number

• your company name and/or your position within said company

• other such similar information.

 

We may use your personally identifiable information for the following purposes:

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• to respond to inquiries or requests

• to notify you about updates regarding our products, services, or changes to our website

• to deliver shipments and purchases, and to process sales and refunds, with your explicit permission

• to contact you regarding shipments or purchases made by you

• to track your use of our website and services

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We may also perform statistical analyses of behavior and characteristics of visitors to our website. This type of data is collected using “cookies” (see: About Cookies to learn more) and only aggregated data will be used. No individual data will be used. Such data may be used for the following purposes:

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• to improve our website performance, navigation, and design

• to better serve our client base

• to gather marketing information

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Retention of Personal Information

All personally identifiable information voluntarily submitted by users. We do not collect credit card information or other sensitive payment information through the Site. Information submitted by users to the Site will be stored in our records for a period of one year.

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We take securing your personal information very seriously and have a system to look after your security and privacy. Nevertheless, it’s not possible to fully guarantee security on any service. As a result, if you have any concerns regarding your personal information or suspect it may be at risk, please contact us immediately.